Privacy policy

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Privacy Policy

Privacy Policy

At Nevubee, your privacy is of paramount importance to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website. By accessing or using our site, you agree to the practices described in this policy.

What Data We Collect

We collect various types of information to provide and improve our services, including:

  • Personal Identification Information: Name, email address, phone number, and postal address you provide when contacting us or registering on our site.
  • Technical Data: IP addresses, browser type, operating system, and device information collected automatically when you visit our website.
  • Usage Data: Information about how you use our site, pages visited, links clicked, and the duration of your sessions.
  • Cookies and Tracking Data: Information stored through cookies to enhance your browsing experience (see the Cookies section below).

How We Use Data

The data we collect is used for the following purposes:

  • To provide, maintain, and improve our website and services.
  • To respond to your inquiries and provide customer support.
  • To send you important updates, security alerts, and administrative messages.
  • To analyse website usage and enhance your user experience.
  • To comply with legal obligations and enforce our terms and policies.

Cookies

Our website uses cookies to improve functionality and gather analytics data. Cookies are small text files stored on your device that help us recognise returning visitors and remember preferences.

  • Essential Cookies: Necessary for the operation of the website.
  • Performance Cookies: Collect information on how visitors use the site to help us improve its performance.
  • Functionality Cookies: Remember your preferences to enhance your experience.

You can control or disable cookies through your browser settings. However, please note that some parts of our website may not function properly if cookies are disabled.

Third-Party Links

Our website may contain links to third-party websites for your convenience, including social media platforms such as our official Social/X page at https://x.com/LondonTransportOfficial. We do not control these third-party sites and encourage you to review their privacy policies before providing any personal information.

Data Security

We take the security of your data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, alteration, disclosure, or destruction. Our security protocols include:

  • Encryption of sensitive data where applicable.
  • Regular security assessments and updates.
  • Restricted access to personal information to authorised personnel only.

Despite these measures, no method of transmission over the internet is completely secure. We therefore cannot guarantee absolute security.

User Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of any inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data, subject to certain legal obligations.
  • Objection: Object to the processing of your data for marketing or profiling purposes.
  • Data Portability: Request transfer of your data to another service provider.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.

Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal data, please contact us at:

  • Email: help@nevubee.com
  • Phone: +44 20 7387 6145
  • Address: 21 Woburn Place, London WC1H 0HN, United Kingdom

We are committed to protecting your privacy and providing a secure online experience. Thank you for trusting Nevubee.